Privacy Policy

At Ad Gen LLC (“adgen,” “we,” “us,” or “our”), we are committed to protecting your personal information and your right to privacy. We want you to be fully informed about the information we collect, how it is used, shared, and protected, and the choices you have with it. This Privacy Policy explains the privacy and data practices at adgen.

This privacy policy (the “Policy”) applies to all information collected through our website located at https://www.ad-gen.io (the “Website”) and/or any related services, sales, marketing, or events (we refer to all of these collectively in this Policy as the “Services”).

If there are any terms in this Policy that you do not agree with, you should immediately discontinue use of our Services. If you have any questions or concerns about our disclosed practices regarding your personal information, please contact us at support@ad-gen.io.

Table of Contents

1. When We Collect Personal Information
2. Types of Personal Information We Collect
3. How We Use Collected Personal Information
4. How We May Share Personal Information
5. Your Rights and How to Exercise Them
6. Online Tracking Technologies and How to Opt Out
7. U.S. State-Specific Notice
8. Security & Retention
9. Children’s Privacy
10. Links on Our Services
11. Changes to This Policy
12. Contact Us

1. When We Collect Personal Information

We collect personal information when:

• You sign up for our Services.
• You visit or interact with our Services, including by uploading assets or using ad generation tools.
• You engage with our support team or otherwise communicate with us.
• You view or interact with our emails or other communications.

2. Types of Personal Information We Collect

We collect the following categories of personal information:

Information you provide directly to us:

• Information when you register for an account, including your email, username, and password.
• Information from your interactions with our support team or inquiries into our Services, which may include providing us with your name, company name, email address, phone number, and position title.
• Any creative assets or data you upload to our Services for ad generation (“Uploaded Data”). Note, Uploaded Data may include sensitive information if you provide such content.

Information we automatically collect during your visit to our Website:

• Metadata and analytics, including IP address, device information, date/time of visits, pages viewed, response times, URL clickstreams, session duration, and actions taken within the Services.
• We may use cookies, beacons, pixel tags, and other similar technologies to collect additional information automatically as you interact with the Services.

Information from third parties:

• Referral traffic to our Website from third-party sites or platforms.
• Analytics data from platforms that interact with our Services (e.g., marketing integrations).

Our Website and Services are designed for business professionals. We do not intentionally collect any personal information from minors under the age of 16. If you believe we have obtained personal information associated with children, please contact us at support@ad-gen.io and we will delete it.

3. How We Use Collected Personal Information

We use the personal information that you give and we collect for the following purposes:

• To provide our Services, including generating and managing creative ad assets.
• For customer support by responding to your issue reports, questions, or feedback.
• To improve or troubleshoot any issues with our Services.
• To communicate with you, such as sending you email updates about new features, products, and services.
• To comply with our agreements or policies.
• For other business and legal purposes, such as to detect and prevent fraud, to collect amounts owed to us, and to maintain business records.
• With your consent.

4. How We May Share Personal Information

We may disclose your information with your consent. We may also share your information with:

• Service providers who process payments, host data, or support our operations.
• Marketing and analytics vendors to help us optimize our Services.
• Corporate affiliates as necessary to provide or improve our Services.

In addition:

• We may disclose your personal information to protect our legal rights, the safety of our customers, or to comply with applicable laws.
• We may disclose your personal information as part of a business transition, such as a merger or sale.
• We may share de-identified, aggregate, or anonymous information about our users for any purpose.

5. Your Rights and How to Exercise Them

You have the right to:

• Access the personal information we maintain about you.
• Delete the personal information we maintain about you, unless such information is necessary for compliance with legal obligations.
• Correct inaccurate personal information we maintain about you.
• Opt out of certain uses of your personal information, including email marketing.

You can exercise these rights by contacting us at support@ad-gen.io.

6. Online Tracking Technologies and How to Opt Out

We use a limited number of pixel tags and cookies to measure the analytics and performance of our website. Your browser lets you remove or reject cookies at any time. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org.

7. U.S. State-Specific Notice

adgen discloses the categories and types of personal information collected and disclosed in the sections above. adgen does not “sell” or “share” personal information as defined by any U.S. state privacy law.

8. Security & Retention

We have implemented reasonable security measures designed to protect your personal information from unauthorized access and disclosure. However, no online platform is completely secure. We cannot guarantee the security of any information you transmit to us.

We generally retain customer personal information for as long as necessary to provide our Services. Residual copies of personal data may be stored in backup systems for a limited period as a security measure.

For more information, please email us at support@ad-gen.io.

9. Children’s Privacy

We do not intentionally collect any personal information from children under the age of 16. If you believe we have obtained personal information associated with children under the age of 16, please contact us at support@ad-gen.io.

10. Links on Our Services

Our Services may contain links to other websites or services. We do not control what information you provide or is collected by these third-party websites. We encourage you to read the privacy policies of the other websites you visit.

11. Changes to This Policy

We may revise this Policy from time to time. Review it occasionally to stay up to date. We will post the effective date of the latest version at the top of this Policy.